Talent Acquisition as a Service – CTG

Acquisition costs are ridiculous

The process of acquiring contact center agents is expensive and cumbersome. Coupled with attrition, Contact Centers pay exorbitant costs to acquire, onboard, and train their workforce. Many businesses don’t even track this.

PER U.S. AGENT

TIME-TO-HIRE

ANNUAL ATTRITION

EVERYONE WANTS FLEXIBILITY

(WE) reduce the costs of acquiring a workforce

By giving the workforce the tools they need to be their own business, workers can be more flexibly acquired and utilized in daily operations without needing to be full time employees.

LET US SHOW YOU

Qualifying global talent

Hiring and aquiring with resumes and old-school interviews is dated. Start leveraging technology to take advantage to dial up speed and dial down costs.

ASSESS

(WE) automatically assess each individual’s background and skillsets, to efficiently identify how they work best and what career goals they are trying to accomplish.

Data Entry
Speech Analytics
Network Quality

LEARN MORE

INTERVIEW

(WE) collaborate with our partners and integrate business requirements into an interactive and engaging virtual interview that our candidates actually enjoy.

Candidate Portfolios
Auto-disqualification
Recorded Interviews

LEARN MORE

ONBOARD

(WE) centralize the operational overhead of background checks, contract agreements, and other HR paperwork to get the individual hired and ready for training ASAP.

Background Checks
Contract Management
Document Management

LEARN MORE

Start acquiring talent efficiently

(WE) have have successfully reduced the pain in every step of the hiring process.

SAVINGS IN
HIRING COSTS

TIME-TO-HIRE

INCREASE IN
90-DAY RETENTION

From a growing pool of qualified workers

(WE) provide access to qualified candidates all over the globe that are ready to start training now.

COUNTRIES

ASSESSMENTS

LEARN MORE

SKILLS

CREATING OPPORTUNITIES

For a growing community

(WE) are helping connecting workers’ passion with success.

I think it is an innovative system of interviewing and you have adapted to the current contingency.

Oscar

Chile

The experience of being able to complete this assessment felt really fulfilling. It felt like, for me, It was an actual situation of being in a call center situation talking to a customer. I love this idea of the company. I think it’s awesome.